| Field | Type | Description | Example |
|---|---|---|---|
product_id | string | Unique G2 product identifier | slack |
product_name | string | Software product name | Slack |
vendor_name | string | Company that makes the software | Salesforce |
overall_rating | number | Overall satisfaction score out of 5 | 4.5 |
ease_of_use | number | Ease of use rating out of 5 | 9.1 |
quality_of_support | number | Customer support quality score out of 10 | 8.7 |
review_count | number | Total number of reviews | 14523 |
categories | array | Software categories the product belongs to | ["Team Collaboration", "Internal Communications"] |
pricing_model | string | How the product is priced | Per User |
starting_price | string | Starting price per pricing unit | $6.67/user/month |
free_trial | boolean | Whether a free trial is available | true |
deployment | array | Deployment options available | ["Cloud", "SaaS", "Web-Based", "Mobile"] |
target_company_size | array | Target customer segments | ["Small Business", "Mid-Market", "Enterprise"] |